Conversations become useful context.
Connect Zalo, WhatsApp and email to the relevant customer, task or order. Keep the decision and its source together.
SUPERINTELLIGENCE FOR BUSINESS
Connect the work.
See the whole
picture.
Your team does what it does best. Your 24/7 AI agent connects Zalo, WhatsApp and email, turns meeting notes into next steps and keeps your to-do lists moving.
Built in real operations. Shaped around yours.
New supplier emailUpdated delivery schedule
Zalo + WhatsAppConversations become next steps
thedotOPERATIONS DESKJD
The details, connected.
One place to understand what happens next.
OverviewOrdersKnowledge
NEEDS YOUR REVIEW 01
A new date. A clear next step.
The supplier’s revised schedule affects an open order. The related documents and team discussion are linked.
Suggested next stepConfirm the new date with the customer.
Awaiting your approvalView source ↗
✓
Nothing gets lost between tools.A connected record. A visible next step.
ILLUSTRATIVE WORKFLOW · SYNTHETIC DATA
WORKING TOGETHER.
Outlook
MGmail
Zalo
WhatsApp
≋Todoist
✳Claude
◎ChatGPT
+ your CRM01 / THE CONNECTED SYSTEM
The work is connected.
Your software should be, too.
An agreement in one inbox. An attachment in another. A deadline in someone’s head. thedot connects the context, so your people can move the work forward.
THE SHARED CONTEXTILLUSTRATIVE DEMO
Supplier emailUpdated delivery schedule · Email
LinkedRevised order documentAttachment · Related to the same order
LinkedZalo and WhatsApp conversationChat · Customer commitment
LinkedMeeting notesShared notes · Decisions and actions
LinkedOne business story, assembled from the captured sources. Original evidence stays linked.
YOUR 24/7 AI OPERATIONS AGENT
Your team does the work.
thedot handles the follow-through.
Keep people focused on customers, projects and the work they do best. Let thedot take care of the administration that connects it all.
24/7
Build your team’s agent
A steady eye on the next step.
An agent configured for continuous operation, with reminders and follow-ups built around your workflow.
The meeting ends. The work moves on.
From shared meeting notes or an approved transcript, thedot captures decisions, prepares notes and turns agreed actions into tasks with owners and due dates.
Your to-do lists stay current.
Create and maintain tasks in Todoist and your connected workflow. Reflect new decisions, track progress and keep the next step visible without copying updates between tools.
The forgotten gets noticed.
A promise still waiting. A task without an update. A follow-up that slipped your mind. Your agent flags what needs attention and reminds the right person.
Less time writing up the work. More time doing it.
Connected sources, continuous hosting, reminder schedules and task permissions are agreed during implementation.02 / BUILT AROUND YOUR STACK
Keep the tools.
Connect the dots.
Start with the systems your team already uses. We design the connections, permissions and workflows around your operation.
Every conversation
has a place.
Connect captured Zalo and WhatsApp conversations with business email, meeting notes and documents. Keep the context behind the work in one place.
Your AI.
Your business context.
Give AI assistants a defined way to work with your knowledge and operations through permissioned tools, plugins and MCP connections.
From a message
to meaningful progress.
Turn decisions into tasks, keep to-do lists up to date and remind people when something needs attention. Link the work to your customer records and orders.
* Gmail, Claude and CRM/API connections are scoped and configured for each implementation. Availability depends on the provider, access permissions and your environment. Product names belong to their respective owners; no affiliation is implied.
Your environment.
Your deployment plan.
Your deployment plan.
Local server, cloud or a hybrid setup. We map where data lives, which services are involved and who can access them before rollout.
Discuss your setupOUR SIGNATURE: SUPERINTELLIGENCE
More intelligence.
Across your business.
At thedot, Superintelligence means connecting AI, human expertise and your business knowledge. We bring them together in a working system, so your people can see more, make informed decisions and move forward together.
AI+Human expertise+Business context
INTELLIGENCE WITH ACCOUNTABILITY
AI prepares.
Your people
stay in control.
Use AI to connect information, investigate questions and prepare next steps. Define what it can access, what needs review and what it can execute.
Design your workflowEvidence behind the answer.
Trace recommendations back to captured messages and documents. Make missing context visible.
Permissions with a purpose.
Separate reading, preparing, approving and executing. Set the boundaries for your operation.
A record of what happened.
Review proposals and execution records. Keep the original evidence alongside the resulting work.
03 / BUILT FROM THE INSIDE
We built it
because we
needed it.
3
YEARS OF BUILDING
FOR OUR OWN OPERATION
FOR OUR OWN OPERATION
thedot started with the daily reality of running a business. The conversations. The documents. The decisions that cannot afford to disappear between them.
Over three years, we built a system for our own operation. Now we bring that foundation, and the people behind it, to businesses facing the same complexity.
01Industry people
Understand the operation, the exceptions and what needs to happen next.
02Development team
Build the software, integrations and workflows around your business.
03Network security team
Plan access, infrastructure and network boundaries for your deployment.
A complete implementation.
A long-term relationship.
For businesses ready to invest in a connected operation. Each engagement is scoped around your systems, complexity and goals.
Understand the operation.
Map your workflows, tools, data and security requirements. Choose a concrete business problem to solve first.
Make the connection.
Configure the platform, build the integrations and test the workflow with your people in a defined pilot.
Put it to work.
Roll out the agreed system, train the team and plan ongoing maintenance, support and improvements.
Software + integration + infrastructure + ongoing development. One coordinated engagement.
A FEW USEFUL ANSWERS
Before we connect.
Can thedot connect to Zalo and WhatsApp?
Yes. Connect captured Zalo and WhatsApp conversations with email, documents and the relevant tasks or orders. We agree the connection method, collection rules and access permissions for your implementation.
What does the 24/7 agent take care of?
With continuous hosting and the agreed integrations, your agent monitors the connected workflow, maintains to-do lists and reminds the right people about outstanding actions. Task updates follow the delegation and approval rules you choose during setup.
Do we still have to type up tasks after every meeting?
Share meeting notes or an approved transcript with thedot. It captures decisions, prepares notes and turns agreed actions into tasks with owners and due dates under your configured workflow. The team can move on with the work while the follow-through happens in the background.
Is this an off-the-shelf subscription?
We offer a tailored implementation built on our existing software foundation. Scope, licensing, infrastructure, integration and ongoing support are agreed for your business.
Can we use our existing systems?
That is the starting point. We assess your email, task tools, CRM and internal systems, then agree which connections are available and which need development. Provider access and licensing are checked during discovery.
Can it run on a local server?
Local and hybrid architectures can be designed as part of the implementation. External email providers and AI services may still process data; we define the actual data flows and dependencies with you.
Does the AI make changes automatically?
Execution follows the permissions and approval rules configured for your workflow. We define which activities are read-only, which prepare proposals and which can execute an approved change.
What does an engagement cost?
Pricing follows discovery and an agreed scope. It depends on integrations, workflow complexity, deployment requirements and support. Contact us to discuss the operation you want to build.
START WITH A CONVERSATION
What could your
business connect?
Tell us where the work gets disconnected.
We’ll explore what a connected operation could look like for you.
Built around your business.From the first conversation to the next stage.